WHATSAPP BUSINESS:

WHATSAPP BUSINESS FULL SETUP –

Learn from seeing. Here is a video compiled specifically for you: watch video

This is why every business should have a whatsapp business account for smooth customer service.

Whatsapp Business has become one of the most effective marketing tools. Through the years, the marketing spectrum has been constantly evolving and a demand for new features has led to the development of this powerful yet very agile marketing tool. It is owned by Meta (facebook) and can be used alongside facebook and instagram.

There are many features that comes with Whatsapp Business and all of them free of charge. I am going to go through some of the best features of this giant marketing tool.

You can advertise independent products from your catalogue manager on facebook. This method is very effective as your prospects can easily place orders or add products to the catalogue for checking out later and will.

From the collections in your catalogue manager, you can organize the products that are in your catalogue for easy browsing of products.

Main Features:

• Product Catalog Manager
• Linking To A Facebook Page or Instagram Account
• Labels
• Status Sharing Directly To Facebook
• Auto Response
• Connect To An API
• Linking To Other Devices
• Advertise on Facebook
• Advertise on Instagram

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Product Catalogue Manager

Through whatsapp catalogue manager, you can showcase your products and services to your prospects. Anyone in your contact list can be able to view this catalogue and add products to their cart.

When adding a new item, you can add an image, Item Name, Item Description, Item Price, Link to the item or product item number.

Note: Link to the item and item number are all optional inputs.

How To Add Products To Your Whatsapp Catalogue:

When adding a new item, you can add an image, Item Name, Item Description, Item Price, Link to the item or product item number.

Note: Link to the item and item number are all optional inputs.

Step 1:

From your Whatsapp Business home page, click on the three vertically aligned dots in the top right corner. Click Business Tools, and from there, click Catalogue. Once you are in the Catalogue Manager, click the plus sign to add new items to your catalogue.

Step 2:

Add product image. You can take a picture of the product or you can select from your gallery. You can add at least 6 images of each item.

Step 2:

Enter item name

Step 3:

Enter item description.

Step 4:

Enter price of item

Step 5:

Enter link to the product Can be a link to your website, online store or social media link.

Step 6:

Enter link to the product item number This can be a barcode or online generated by your online marketplace.

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Linking Whatsapp To Your Desktop

When linking your Whatsapp account to other devices, all you will need to do is have Whatsapp on the device you are linking to, if you don’t, I will show you a way around that.

The device you link to can be a desktop, tablet or mobile phone.

 

Step 1:

Download whatsapp on the device you want to link your Whatsapp account to.

Step 2:

Open whatsapp on the device you have a whatsapp account on.

Step 3:

Click on Link A Device and click ok

Step 4:

Go to your web browser on your desktop and in the search bar, type “web.whatsapp.com”.

Step 5:

Scan the QR Code with your mobile phone and within seconds, your Whatsapp account will be linked to your desktop or laptop.

NB: The linkage is complete!

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Link Whatsapp From One Device To Another Device

Whatsapp has a feature that allows you to link your Whatsapp account from a mobile phone or tablet to your desktop or laptop. This feature is very useful maybe when you really want more flexibility, better visual or maybe you want to work on whatsapp while your phone charges in another another… It can be for any reason whatsoever.

As I have mentioned, you can only link a whatsapp account from mobile phone or tablet to a desktop or laptop. Now, what if you wish to link your Whatsapp from one mobile device to another mobile device?

Well I will give you a step by step tutorial on how to do this. Only a few people know about this.

Now, if you wish to link your Whatsapp account from one mobile device or tablet to another mobile device or tablet, the steps are almost similar but there is a catch.

The catch being that web.whatsapp.com when searched in the browser of your mobile device, it redirects you to whatsapp.com, which we do not want.

 

So in this tutorial, I am going to show you how you can bypass that, step by step:

 

Step 1:

Login to whatsapp from your mobile device or tablet

Step 2:

On the chat page, click the three dots in the top-right of that page and click on Linked Devices.

Step 3:

Click on Link A Device and click ok.

Step 4:

Now before going to web.whatsapp.com, you need to complete this critical step in achieving this. On the mobile device you wish to link your Whatsapp account to, go to the web browser… It can be Chrome, Firefox or Edge, whichever one.

Step 5:

In your mobile browser, click the three dots in the top-right corner of your browser and click desktop site. Once ticked…

Step 6:

Now, in the search bar, type “web.whatsapp.com”.

Step 7:

Scan the QR Code with your mobile phone and within seconds, your Whatsapp account will be linked to your mobile device.

The linkage is complete!

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Whatsapp Business Labels Setup

Whatsapp Business labels allows ease in organizing your clients. The labels by default include:

• New customers
• New order
• Pending payment
• Paid
• Order complete

New customers label:

This whatsapp label is used to labels new contacts. Contacts that reach out to enquire about about your products or services.

New order label:

This whatsapp label is used to label contacts that have placed orders.

Pending payment label:

This whatsapp label is used to label contacts that have pending payments.

Paid label:

This whatsapp label is used to label contacts that have made their payments.

Order complete label:

This whatsapp label is used to label complete orders.

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